Thank you for choosing Jalaram Dana Chana! We are committed to providing you with a seamless shopping experience. Please take a moment to review our Shipping and Delivery Policy to understand how we process and deliver your orders.
Shipping Charges:
Shipping charges for your order will be calculated and displayed at the time of checkout. We offer transparent shipping costs based on the weight of your order and the delivery location.
Order Processing:
All orders placed on our website will be processed within 2-3 days from the date of order confirmation. Orders are not processed or shipped on weekends and holidays. If we encounter any unexpected delays, we will notify you promptly.
Shipment Confirmation and Order Tracking:
Once your order has been shipped, you will receive a shipment confirmation email containing the tracking number(s). The tracking information will be active within 48hrs .
Delivery Timeframe:
The delivery time is estimated based on your location and the shipping method chosen during checkout. Please note that delivery times are indicative and, while we strive to meet them, unforeseen circumstances may cause delays. We appreciate your understanding in such cases.
Delivery Location:
We currently deliver to locations within India . If you are located outside this area, please contact our customer support at [email protected] before placing your order.
Delivery Instructions:
Please ensure that the delivery address provided during checkout is accurate and complete. If any specific delivery instructions are necessary, kindly mention them in the designated field during the checkout process.
Undeliverable Packages:
In the event that a package is undeliverable due to an incorrect address, the customer's refusal to accept the delivery, or failure to pick up the package from the designated courier service, the customer will be responsible for any additional shipping costs incurred for re-delivery.
Damaged or Tampered Packages:
Before accepting the delivery of any product, please ensure that the packaging is not damaged or tampered with. If you notice any signs of damage or tampering, please refuse delivery and contact us immediately at [email protected].
For Further Assistance:
If you have any questions or need assistance with your order, please contact our customer service team at [email protected] or call us at +91 6355 311 467.
By placing an order with Jalaram Dana Chana, you agree to abide by the terms and conditions outlined in our Shipping and Delivery Policy. We appreciate your trust and look forward to serving you with the finest quality products.